Change or Cancel

Orders are processed quickly, so changes or cancellations cannot be guaranteed after an order is placed. If you need to update your shipping details or request a cancellation, email customerservice@gapaustralia.com as soon as possible with your order number.

If the order has already been dispatched, wait for delivery and then sign in to your GAP Australia account. Open the relevant order and select Request return if the item is eligible. Please wait for approval and return instructions before sending anything.